Information Technology and Services - , Victoria, Australia
CallCloud are nbn™ Business Accredited Advisers providing strategic ICT consulting to Australian organisations.We aren't a telco, Internet Service Provider or nbn™ RSP. We are industry experts that can guide you through a rapidly changing technology environment.Our areas of expertise include:ISDN migration strategy including Business Phone System replacement, Unified Communications (UCaaS), Contact Centre (CCaaS)Cost effective Global Roaming Data solutions for Travel Industry participants, corporate fleets, UCaaS & Managed Service ProvidersBusiness nbn™migration strategy including Technology Choice Program(WAN/MPLS) alternatives using Software Defined Networking (SD-WAN)The value we bring to our clients:We act as trusted advisers, helping you make the right technology decisions quicklyWe simplify complex decisions by understanding your business problems and cutting through vendor 'noise'We reduce the risk of mis-purchaseWe ensure your implementation enhancing change managementto succeed Increase stakeholder & employee engagementOur value proposition to our vendor & service provider partners is:We introduce you to well qualified opportunities that have less friction, a shorter sales cycle and reduced cost of saleWe facilitate implementations that run smoothly and have lower onboarding costsWe provide a conduit for honest feedback, process & product improvementWe help customer's succeed, reducing churn & NPSWe invest time and effort in enabling our team, for the vendors we recommendWe use their products where possibleOur methodology:We ask lots of questions to gain a deep understanding of your business: culture, challenges, goals & budgetWe analyse your situation, identifying business opportunities and produce an action plan with clear recommendationsWe introduce you to quadrant leading or disruptive, providers that solve business problems and deliver an excellent ROI