ESTA triple zero (000) provides the critical link between the Victorian community and the State's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES. ESTA answered more than 2.6 million calls for assistance in 2018-19; on average this is a call every 12 seconds or more than 7100 a day. More than 1.8 million of these calls come via the triple zero emergency call service. During the same period, ESTA dispatched more than 2.2 million events. ESTA's staff are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field. Call-taking and dispatch services are delivered from three State Emergency Communications Centres (SECCs) located at Ballarat, Tally Ho and Williams Landing. Operating in an environment of increasing community expectations for seamless and transparent emergency services, ESTA pursues continuous improvement across all areas of its service delivery.Follow us on Twitter @ESTA000 Visit www.esta.vic.gov.au

Website: esta.vic.gov.au

Employees: 500 - 999

HQ:

Location: Burwood East, Victoria, AU

Revenue: 20 - 50 Million

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ESTA: The Lifeline of Victoria's Emergency Services In a state where emergencies are always just a moment away, ESTA (Emergency Services Telecommunications Authority) plays a vital role in connecting the Victorian community with the help they need. Located at 33 Lakeside Drive in Burwood East, ESTA is responsible for providing 24/7 emergency call-taking and dispatch services for police, fire, ambulance, and VICSES. With a team of highly skilled and dedicated staff, ESTA answered over 2.6 million calls for assistance in 2018-19, which is equivalent to a call every 12 seconds or more than 7100 calls per day. That's not all; they also dispatched over 2.2 million events during the same period. ESTA's commitment to the community is unwavering, and their services are unmatched. ESTA's reach extends beyond just the metropolitan area, with three State Emergency Communications Centres (SECCs) located at Ballarat, Tally

ESTA, or Emergency Services Telecommunications Authority, is a vital link between the community and emergency services in Victoria, Australia. They answer emergency calls and send help 24/7. In 2018-2019, they received over 2.6 million calls for help, which is about one call every 12 seconds. Most of these calls come through the triple zero emergency number. ESTA's team is dedicated to serving the community and are highly skilled in their work. They have three centers across the state, and they always try to improve their services. You can follow them on Twitter @ESTA000 or visit their website at esta.vic.gov.au.