SecureCo

Technology Consulting/Tech Services - North Sydney, New South Wales, AU

SecureCo Details

Founded in 2013, SecureCo is on a mission to make enterprise communication secure and easy. We are the ‘no-code’ communication platform bringing empathy to the forefront of customer experiences. SecureCo believes in a world where everyone feels valued by the companies they deal with. Today, consumers want empathy when interacting with brands, and we are enabling this for over 20,000 contact centre agents and business professionals through our Intelligent Voice Platform (IVP). Every month, SecureCo’s IVP delivers millions of calls to world-leading systems integrators, software providers, and enterprises. The no-code solution helps organisations reduce the complexities of deploying and managing voice technologies and improve customer experiences. IVP acts as a hub connecting all of a company’s calling, contact centre and unified communications technologies with the services required to create the customer experience of the future, one that prioritises convenience and empathy. This means customers can now take advantage of real-time voice-based AI services as well as simplify their cloud migration whilst keeping existing investments.

SecureCo logo, SecureCo contact details
Employees: 38
HQ: (405) 603-5373
Location: North Sydney, New South Wales, AU
Revenue: $2 million
Secure Payments Processing Secure Hosting Secure Contact Centre Secure Storage PCI DSS Compliance Tokenisation as a Service Fraud Analytics ECommerce Credit Card Payments Telephony Managed Networks Disaster Recovery PCI Gap Analysis
SecureCo Technologies
Email Providers

Gmail

Customer Relationship Management

Salesforce

Domain Name Services

Route 53

Email Delivery

Sendgrid

Other

Microsoft Office 365

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SecureCo Pty Ltd is a Technology Consulting/Tech Services company located in Hmas Waterhen, Australia. With a team of 20-49 employees, the company specializes in providing enterprise voice connectivity solutions that make customer conversations easy and secure. Their product, the Intelligent Voice Platform, is designed to enhance human and AI-based customer interactions, delivering a world-class customer experience for global banks, retailers, insurers, carriers, airlines, systems integrators, and customer experience technology providers. SecureCo's solutions are designed to work seamlessly across multi-cloud, hybrid cloud, and on-premise environments, removing digital transformation friction and augmenting existing and future calling technology. The company's focus on security and compliance is evident in their PCI DSS Compliance, Tokenisation as a Service, Fraud, and Analytics offerings. Additionally, they provide Secure Payments Processing, Secure Hosting, Secure Contact Centre, Secure Storage, and Managed Networks solutions, making them a comprehensive partner for businesses looking to enhance their customer experience and security capabilities. Led by a team of experienced executives, including Joshua McAdam, Paul Bird, and Mark Frederikson, SecureCo has established itself as a trusted name in the industry. With a strong presence in Australia and a growing global footprint, the company is well-positioned to continue delivering innovative solutions that meet the evolving needs of their clients.

SecureCo handles a lot of customer conversations every month for big companies in different industries. They use a product called Intelligent Voice Platform to make sure these conversations are easy and safe. This product helps companies use their current technology to make customer interactions better, whether they're using cloud, hybrid, or on-premise systems. It also helps humans and AI work together to give customers a great experience.

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