Information Technology & Services - Austin, Texas, United States
Enterprise Relationship Management (ERM) software - New processes, applications and technologies that facilitate building and maintaining profitable relationships among enterprises, their customers, business partners, suppliers and employees. SMART delivers a two-part solution for Enterprise Relationship Management SMART Touchpoints ™ -- Customer-Driven Applications for Customer Channel Enablement. SMART DNA™ -- a Scalable, Reliable, Extensible and Supportable Infrastructure and Architecture for Processing Customer Interactions Over the Web.