Information Technology & Services - , ,
Tracer Mobile Workforce - technology solutions designed to optimise the productivity, management and information flow between a company and its people, wherever in the world they may be.Tracer Mobile Workforce's workflow solutions are designed to optimise internal workshop or office workflow to your field staff and back. Our mobile workforce management solutions give your company real-time insight and control over efficiency aspects such as: operational workflow, forecasting, planning, task scheduling, mobility, gap analysis and enhanced BI.Tracer MW has more than 10 years of mobile and workflow experience. Our on-going focus on customisation, innovation and simplicity has differentiated us in a competitive market. Irrespective of your industry or vertical application we have a mobile workforce solution for you: Technical Service StaffManage your technical service staff on any phone, tablet or laptop. Manage their activities, send job cards and get it signed off electronically, trigger the back-end system to generate an invoice and send it to the customer – a completely paperless system with no delays that dramatically improves cash flow.Site InspectionsManage your field service inspectors with customised electronic reports; get immediate sign-off from clients, upload a photo of the site and instantly have it in the head office reports.Electronic DocumentsReplicate any paper documents and capture the information electronically from anywhere in the world.Sales SolutionsManage your sales team with a user friendly solution on any phone, tablet or laptop. Includes, database, activity, pipeline management, data collection and orders with secure signoff from customers.CommunicationManage secure and relevant communication across functional divisions, suppliers, clients and even mobile workers in the field. The focus is on sharing information and communication that is contextualized to your business needs.