Just Common Sense is a collective of marketing, communications and customer service practitioners who specialise in ensuring your customer-facing team and your public touch-points are sending the right message. Just to be clear, we do not believe the customer is always right but we do heartily acknowledge that the customer pays your team's wages! We work mostly with SMEs to provide real-time, real-world advice, planning & training to save the cost of setting up or expanding an in-house marketing function. Our principals have decades of successful experience in marketing management, B2B engagement, service delivery, recruitment and hospitality. We deliver our results as simply (or as complex!) as you require and our tools are easy to use and easy to implement. Because the underpinning of delivering good service is just common sense.