Daniel Ferguson

Director IVA Global Professional Services at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Daniel Ferguson's Colleagues at Virtual Observer, (formally known as csi)
Maria Anderson

(Release) Program Manager

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Alexey Yudin

Senior Software Engineer

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Alondra Mendoza

Corporate Communications Specialist

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Celia Cowan

Sr. Executive Assistant, Office of the CEO

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Eric Strickland

Vice President, Global Network Services

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Emily Provo

Channel Manager| Southeast

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Daniel Ferguson's Contact Details
HQ
860-289-2151
Location
Kuala Lumpur,Federal Territory of Kuala Lumpur,Malaysia
Company
Virtual Observer, (formally known as csi)
Daniel Ferguson's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
Details about Virtual Observer, (formally known as csi)
Frequently Asked Questions about Daniel Ferguson
Daniel Ferguson currently works for Five9.
Daniel Ferguson's role at Five9 is Director IVA Global Professional Services.
Daniel Ferguson's email address is ***@five9.com. To view Daniel Ferguson's full email address, please signup to ConnectPlex.
Daniel Ferguson works in the Information Technology & Services industry.
Daniel Ferguson's colleagues at Virtual Observer, (formally known as csi) are Mandy Wagner, Maria Anderson, Alexey Yudin, Alondra Mendoza, Celia Cowan, Eric Strickland, Emily Provo and others.
Daniel Ferguson's phone number is 860-289-2151
See more information about Daniel Ferguson