Dwight Lucas

program manager and presales at Intradiem - Johns Creek, GA, US

Dwight Lucas's Contact Details
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678-356-3500
Location
Company
Intradiem
Dwight Lucas's Company Details
Intradiem logo, Intradiem contact details

Intradiem

Johns Creek, GA, US • 100 - 249 Employees
SaaS

Intradiem provides Intelligent Automation Solutions for customer service teams. This real-time automation unlocks the value of your center data to maximize productivity, engagement, and customer experience. Our patented AI-powered technology processes the massive amounts of data generated by your center - in real-time - and takes immediate action to support staff working in the center or remotely - every minute of every day. This intelligent technology has been built on the management best practices of dozens of the world's leading brands, and it continues to become more powerful every day. The result for customers is increased productivity and a guaranteed return on investment, with typically a 2x payback in year one and a 3-5x return in subsequent years.  We are powering over 1 billion automated actions annually and have saved our customers over $100 million in annualized savings, all while improving employee engagement and the end-customer experience.

Intraday Automation Customer Service Delivery Contact Center Operations Dynamic Delivery of Frontline Workforce Activities Frontline Workforce Automation Advanced Intraday Automation Contact Center Automation Real-Time Automation Agent Development & Performance WFM Automation Manager & Adherence Assistant Contact Center Cost Reduction Agent Development & Performance Manager & Adherence Assistant Contact Center RPA Robotic Process Automation workforce optimization WEM Workforce Engagement Management Call Center Automation B2B saas SaaS Prepackaged Software Computer Software Enterprise Software Network Solutions Information Technology
Details about Intradiem
Frequently Asked Questions about Dwight Lucas
Dwight Lucas currently works for Intradiem.
Dwight Lucas's role at Intradiem is program manager and presales.
Dwight Lucas's email address is ***@intradiem.com. To view Dwight Lucas's full email address, please signup to ConnectPlex.
Dwight Lucas works in the Computer Software industry.
Dwight Lucas's colleagues at Intradiem are Chelsea Atkinson, Sachin Vasishta, Carey Garback, Wesley Hammack, Sierra Jones, Katrina Byers, Edward Wilson and others.
Dwight Lucas's phone number is 678-356-3500
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