Fahim Salam's Contact Details

Fahim Salam's Company Details

Icon International BPO Solution

Colombo, Western Province, Sri Lanka • 13 Employees
Outsourcing/offshoring

Icon international was started in response to ever increasing need of High qualitylow cost Business Process Outsourcing services at Sri Lanka. Having seen theneed to provide UK, USA and Australia based companies with Call Centre, ServiceManagement and Back Office Solutions, Icon international was formed. The stateof the art infrastructure selected is both scalable and flexible providing for small tocorporate sized enterprises.We bring to the world a whole new class of services and a unique approach tocustomer satisfaction. We serve to the world and an extensive portfolio of servicesin the most professional manner and also adhering to the industry standards. Weshare our knowledge of offshore development, our deep project managementexperiences, processes and methodology and wide network of personnel sourcesto ensure an outsourcing strategy that works for our clients.With strong plans of investing in people and technology, our strategy revolvesaround an inexorable commitment to provide superior services using world-classtechnology. The aim is to build a culture, based on our values of integrity and trust;supported by action with results. Icon international provides Inbound andOutbound Voice based services, Web based and E-mail based services,Back-Office services and services related to Data Processing and Data Analytics.Based on our rich domain understanding and vast experience