Jeffrey Gonida

Platform Engineer at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Jeffrey Gonida's Colleagues at Virtual Observer, (formally known as csi)
James Hatfield

Senior Enterprise Solution Consultant

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Michael Bersamin

Technical Service Manager

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Gabby Balajadia

Implementation Team Lead

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Rona Domondon

Manager - Professional Services (Implementations)

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Kimbert Arojado

Technical Support Engineer

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John Debrocke

Enterprise Sales Executive

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Marichelle Quianzon

Workforce Optimization (WFO) Project Manager

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Email (Verified)
***@five9.com
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Mobile Number
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HQ
860-289-2151
Location
Metro Manila,Philippines
Company
Virtual Observer, (formally known as csi)
Jeffrey Gonida's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
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Frequently Asked Questions about Jeffrey Gonida
Jeffrey Gonida currently works for Five9.
Jeffrey Gonida's role at Five9 is Platform Engineer.
Jeffrey Gonida's email address is ***@five9.com. To view Jeffrey Gonida's full email address, please signup to ConnectPlex.
Jeffrey Gonida works in the Information Technology & Services industry.
Jeffrey Gonida's colleagues at Virtual Observer, (formally known as csi) are James Hatfield, Michael Bersamin, Gabby Balajadia, Rona Domondon, Kimbert Arojado, John Debrocke, Marichelle Quianzon and others.
Jeffrey Gonida's phone number is 860-289-2151
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