client retentions, customer care national at Odin Group - Centurion, Gauteng, South Africa
Odin was established in 2009 with 15 employees and Since then we have grown from strength to strength. We now (2013) have a total staff complement of 150 people and continue to grow. Our Senior management have a total combined 37 years of industry experience. We believe in bringing the specialist back and don't believe in the industry standard of "jack of all trades and master of none". We believe the success lies in utilizing and creating our staff specialties and thus also offering our clients better service. By bringing back the specialist we have managed to service our clients better and with better advice. We have devised our company in different units each specializing in their respective field namely ; Life cover, Funeral cover, Estate planning, Investment and Retirement planning, Tax service and advice, Employees benefits and pension-preservation funds, Education policies and Wealth accumulation-and-preservation. Whatever your need, we have the specialist to service you professionally. We have a major stake in the Government sector all over South Africa and continue to increase our stake. But that being said we also service the private sector and continue to expand.