Customer Support Specialist at Brigade Solutions, Inc - South Barrington, Illinois, United States
Brigade is an ISO 9001:2000, ISO 27001:2005 and Six Sigma Certified BPO services provider. We offer end-to-end expertise in planning, implementing, operating and scaling outsourcing solutions. Since our inception in 1998, we have been providing BPO services for small businesses to global corporations and Fortune 500 companies. With our Global Delivery Centre located in Hyderabad, India, we impart clients the competitive advantage of lower labor costs, innovative capabilities, and efficient business processes.-Cost effective offshore service delivery resulting in 40% – 60% savings on their non-core business processes-Leveraging over two decades of successful offshore service delivery experience to several firms ranging from small to fortune 100 firms in various industry verticals-High levels of customer satisfaction, quality and accuracy-Scalable and seamless operation-Online real time reporting to ensure complete control on the outsourced process(s)-24 x 7 x 365 operations