Michael Bersamin

Technical Service Manager at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Michael Bersamin's Colleagues at Virtual Observer, (formally known as csi)

Gabby Balajadia

Implementation Team Lead

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Rona Domondon

Manager - Professional Services (Implementations)

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Kimbert Arojado

Technical Support Engineer

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John Debrocke

Enterprise Sales Executive

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Marichelle Quianzon

Workforce Optimization (WFO) Project Manager

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Karlota Aben

Technical Support Engineer

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Danica Sianghio

Solutions Engineer

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Michael Bersamin's Contact Details

Email (Verified)
***@five9.com

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Mobile Number
(XXX) XXX-XXXX

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HQ
860-289-2151

Location
Metro Manila,Philippines

Company
Virtual Observer, (formally known as csi)

Michael Bersamin's Company Details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications

Details about Virtual Observer, (formally known as csi)

Frequently Asked Questions about Michael Bersamin

Michael Bersamin currently works for Five9.

Michael Bersamin's role at Five9 is Technical Service Manager.

Michael Bersamin's email address is ***@five9.com. To view Michael Bersamin's full email address, please signup to ConnectPlex.

Michael Bersamin works in the Information Technology & Services industry.

Michael Bersamin's colleagues at Virtual Observer, (formally known as csi) are Gabby Balajadia, Rona Domondon, Kimbert Arojado, John Debrocke, Marichelle Quianzon, Karlota Aben, Danica Sianghio and others.

Michael Bersamin's phone number is 860-289-2151