Michael Hamilton

Lead Software Development Engineer at Opsivity - Vancouver, WA, US

Michael Hamilton's Colleagues at Opsivity
David Fosberg

Chief Customer Officer

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Michael Hamilton's Contact Details
HQ
N/A
Location
Ridgefield, Washington, United States
Company
Opsivity
Michael Hamilton's Company Details
Opsivity logo, Opsivity contact details

Opsivity

Vancouver, WA, US • 20 - 49 Employees
Technology Consulting/Tech Services

We are changing the way enterprises provide product support to field technicians and equipment users. The SnapSupport platform enables support teams to collaborate with field teams in real-time to resolve issues much faster, improving productivity and customer satisfaction.With SnapSupport's mobile app, technicians or end users can use pictures and videos to describe and report the problem in seconds. The issue is then routed in real-time to the most appropriate experts who can help solve the issue. The team can then collaborate using chat, video or smart glasses to solve the issue quickly. In addition to the team of experts, SnapSupport brings all data required to solve the issue such as real-time data from equipment using IoT connectivity, knowledge from past cases, and appropriate documents for expedited assistance.

Information Technology and Services
Details about Opsivity
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Michael Hamilton currently works for Opsivity.
Michael Hamilton's role at Opsivity is Lead Software Development Engineer.
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Michael Hamilton works in the Technology Consulting/Tech Services industry.
Michael Hamilton's colleagues at Opsivity are David Fosberg, Sally Crawford and others.
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