Nitro provides comprehensive IT business solutions, products and services. Nitro's customized solutions institute best-practice processes and are architected with best-in-class products from Tier-One manufacturers. Nitro's principal service offering is the award winning managed services solution, NitroSure. NitroSure delivers cost-effective IT Service Management (ITSM) to small- and medium-sized businesses and organizations. With NitroSure, clients have a partner who takes full responsibility for their IT infrastructure; gives them access to highly qualified technicians; guarantees service levels; and provides a host of proactive services that help prevent the catastrophic impact of downtime.