Olaf-Christian Hien's Contact Details

Olaf-Christian Hien's Company Details

DDi Information Automation Engineers

Hoofddorp, North Holland, Netherlands • 38 Employees
Information Technology & Services

Eliminating manual repetitive work in particular, the DDi Robotic Process Automation Platform (RPA Platform) takes care of it for you. The comprehensive platform is personified through the Transaction Robot. We - the creators of the Transaction Robot and associated platform - continuously train the Transaction Robot to become better. We want it to be able to perform more and more of the aforementioned repetitive work independently. In doing so, we focus particularly on the repetitive processes at financial administrations and accountants on the one hand and financial service providers on the other. For example, the Transaction Robot is perfectly suited to perform invoice processing. It starts with simple invoice entries. With the right settings and specific training, the Transaction Robot will be able to perform the entire bookkeeping process, under the heading of "Robotic Accounting". In addition, the Robot monitors the entire procuration process. From purchase order to payment. The RPA Platform is specially trained for financial service providers such as insurers and insurance companies. The Transaction Robot is already a more than "valued colleague" at many offices and takes a lot of work off their hands. The Transaction Robot is even used within several teams. For example, in the Customer Contact Centre to automatically classify and process all incoming customer contacts. In the claims department, it creates new claims, controls the claims handling processes and monitors each ongoing claim file. The Transaction Robot records a complete audit trail of each file. For policy administration, the Transaction Robot offers support in mutating client and policy data. It further prepares all policies and ensures that they are automatically created, checked and neatly sent to the client. Of course according to the client's preferences.