Head- CRM and Customer Loyalty at Impresario Entertainment & Hospitality Pvt. Ltd - Mumbai, Maharashtra, India
Impresario Entertainment and Hospitality Pvt. Ltd. (IEHPL) is one of India's top 5 F&B companies, known for being a trailblazer in its field. Headed by a team of the most talented entertainment & hospitality professionals dedicated to Experiential Dining, Impresario has been setting benchmarks in the industry for the last decade.Our core strength lies in understanding how India eats, drinks and parties, and delivering quality dine-out experiences tailored to delight across demographics.Our Vision We aim to be the premier hospitality management company in India by building a team with the best talent in the industry and creating concepts that have a unique appeal and cut through the clutter. By combining creative ideation and professional management systems, we aim to build and roll out sustainable, profitable brands that provide great experiences. JOURNEYAfter starting out in 2001 with a single outlet of our flagship brand, i.e. Mocha – Coffees & Conversations, Impresario expanded at a breakneck pace into the areas of fine and casual dining, and currently owns or manages 48 different restaurants, cafés and bars in 15 cities across India, including Delhi, Mumbai, Bangalore, Pune and Chandigarh. Under our umbrella of brands, we now have restaurants and cafés like:Smoke House Deli, known for its casual-chic decor;Salt Water Café, a contemporary take on timeless European cafés;Slink & Bardot, known for bringing modern day Parisian fare to the shores of Mumbai;Mocha, known for its cosy coffee house vibe;Prithvi Café, playing host to the patrons of Prithvi Theatre (and many others around);Social, a concept space that blends the best of an office and a café with a heavy dose of quirk, considered our best loved brand andFlea Bazaar Café, our newest venture that serves as a hub for esoteric young food entrepreneurs across cuisines, as well as curious knick-knacks aplenty!