Shikha Bhatia's Contact Details

Shikha Bhatia's Company Details

BankBuddy.ai

Dubai, , United Arab Emirates • 1 - 10 Employees
Information Technology and Services

Meet BankBuddy :BankBuddy is a Financial Technology (FinTech) company providing Artificial Intelligence solutions to help financial institutions Automate, Analyze & Assist stakeholder interactions with pre-built customer experience automation solutions for financial institutions covering Retail banking , corporate banking, investment banking & Insurance.Our raison d'être :simpliFAI (Simplify Artificial Intelligence) for financial institutions. Financial institutions are struggling to keep up with rapid changes in customer behaviour be it new messaging channels, customer service expectations or personalised service delivery. A vast majority of financial institutions are looking at Artificial intelligence to solve the above-mentioned challenges with limited success as it requires a unique combination of AI, technology, domain, channels & customer experience. Further, AI solutions require a huge amount data and continuous maintenance. Thus, there is a need for a banking domain specific productised Customer Experience platform to help banks leverage Artificial Intelligence at scale.Key Tenets :Assist Financial Institutions Enhance Customer, Partner & Employee Experience- AutomateVertical AI solutions to automate journeys across systems, processes, groups, departments, segments - AssistApplied AI solutions using a judicious mix of human and machine interactions to assist stakeholders in effecive task completion- AnalyzeMachine reasoning solutions to predict, recommend and optimize interactionsSolutions :Powering global financial institutions with pre-built conversational AI applications for customer experience management, mass personalization & operations automation.