Steven Mackinnon

Account Manager at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Steven Mackinnon's Colleagues at Virtual Observer, (formally known as csi)
Chris Dilorenzo

Director, Infrastructure Automation

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Steve Yockey

Senior Software Engineer

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Chun Fong

Software Engineer

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Bruce Plummer

Principal Solution Consultant

Contact Bruce Plummer

Anthony Shen

Senior Software Engineer

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Erin Marie

Dir, Total Rewards & People Ops

Contact Erin Marie

Ron Brower

Technical Support Engineer

Contact Ron Brower

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Steven Mackinnon's Contact Details
HQ
860-289-2151
Location
Avon,Connecticut,United States
Company
Virtual Observer, (formally known as csi)
Steven Mackinnon's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
Details about Virtual Observer, (formally known as csi)
Frequently Asked Questions about Steven Mackinnon
Steven Mackinnon currently works for Five9.
Steven Mackinnon's role at Five9 is Account Manager.
Steven Mackinnon's email address is ***@virtualobserver.com. To view Steven Mackinnon's full email address, please signup to ConnectPlex.
Steven Mackinnon works in the Information Technology & Services industry.
Steven Mackinnon's colleagues at Virtual Observer, (formally known as csi) are Chris Dilorenzo, Steve Yockey, Chun Fong, Bruce Plummer, Anthony Shen, Erin Marie, Ron Brower and others.
Steven Mackinnon's phone number is 860-289-2151
See more information about Steven Mackinnon