Telecom Services - N/A, ENG, UK
1UC are training and adoption specialists within the unifiedcommunication and call centre industry. We are able to provide a cradle to grave training and adoption solution and have a proven track record. We are passionate about connecting people with technology and have developed a broad portfolio of training and education methods to suit all clients.1UC's approach is based on a commitment to our clients to work together inpartnership to design and educate the end clients on their specific solution.There are many benefits to working with 1UC:• Level of expertise - 1UC have over 20 years training expertise around callcentre technology• Flexibility - 1UC can offer flexibility around training and consultancy provision as required• Adapting to client needs - We have experience across many different UCtechnologies (mainly Avaya, Cisco and Microsoft) and therefore we can assistclients with a transition from legacy technology• Personalised training approach - We can deliver a tailored training planand customise all areas of training delivery to meet clients specific needs.• Development of ‘End User' focused training materials• Softer skills approach to end user training and data gathering
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