[24]7.ai

SaaS - San Jose, California, US

[24]7.ai Details

[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in San Jose, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.

[24]7.ai logo, [24]7.ai contact details
Employees: 10515
HQ: (650) 385-2247
Location: San Jose, California, US
Revenue: $1.4 billion
Customer Engagement Personalized Customer Communication Customer Satisfaction Chatbot Conversational Ai Conversational Analytics
[24]7.ai Technologies
Email Providers

Outlook

Marketing Automation

Marketo

Content Delivery Networks

CloudFlare CDN

Email Delivery

Sendgrid

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Microsoft Office 365

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Amazon AWS

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[24]7.ai is a leading provider of customer engagement solutions that leverage conversational artificial intelligence to enhance customer experiences across all channels. With their cutting-edge technology, companies can understand customer intent, create personalized interactions, and boost agent productivity and satisfaction. The result is a significant improvement in digital adoption, customer satisfaction, and revenue growth. Based in San Jose, California, [24]7.ai has established itself as a trusted partner for some of the world's largest and most recognizable brands. Their client base spans across various industries, including B2B, SaaS, and prepackaged software. The company's commitment to innovation and excellence has earned them a reputation as a leader in the customer experience space. [24]7.ai's solutions are designed to automate customer interactions, making them more efficient and cost-effective. Their technology uses machine learning and artificial intelligence to understand customer intent, enabling companies to create personalized experiences that meet the unique needs of each customer. This approach has proven to be highly effective, with companies reporting an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. The company's management team includes experienced executives with a proven track record of success. Mike Middaugh serves as the Managing Director, while Tim Johnson is the SVP International Sales & Managing Director - EMEA. Marcelo Mariaca serves as the Chief of Staff to the COO, and Jeetu Narayan is the VP and Managing Director for Canada. Sharon Johnson is the Sr Product Owner for Conversational Design. In conclusion, [24]7.ai is a pioneer in the field of customer engagement solutions, using conversational artificial intelligence to create personalized experiences that enhance customer satisfaction and drive revenue growth. With their cutting-edge technology and experienced leadership team, [24]7.ai is well-positioned to continue leading the way in the customer experience space.

[24]7.ai helps companies talk to their customers in a personal way, using artificial intelligence to understand what they want. This makes it easier for customers to get what they need, and for companies to keep them happy and coming back. The technology can also help companies make more money and save costs. Many big brands use [24]7.ai to handle a large number of customer conversations every year, most of which are handled by machines. This has led to a big increase in customer satisfaction and revenue growth. You can learn more by visiting their website. [24]7.ai is a registered trademark of 24/7 Customer, Inc. and is based in San Jose, California.

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