Outsourcing/offshoring - Port Saint Lucie, Florida, United States
Our mission is to help business owners create more revenue by booking more calls, but internally the call takers are striving to create the World's Greatest Call Center!On any given day you can feel the energy in the brightly colored office; call takers who are going the extra mile to book calls. A constant reminder of our mission is the number of families represented by all of our clients' employees – and we have that ever increasing number posted on one of the walls. It is humbling to be constantly aware that the call we book today will literally feed families by creating revenue.Fun is also on our mind everyday! We know the importance of loving what you do and that means bringing fun to work with you. No gossip or rumors are allowed to sprout and positive attitudes rule at the World's Greatest Call Center.That's not to say the CSR's are not a tenacious bunch. They are competitive. Each week when the conversion rates are posted, it's all business as CSR's compete to hold the highest conversion rate.