3rdShiftDesk.com
Information Technology & Services - San Diego, California, United States
3rdShiftDesk.com Employees
3rdShiftDesk.com Details
3rd Shift Desk exclusively offers affordable, after-hours customer support services designed to seamlessly integrate with your existing, daytime operations. 3rd shift desk.com is a focused customer support service engineered to manage priority issues, after-hours when your primary support teams are offline.Primary Service Roles (after-hours)- 24/7 Live Agent Access for Critical Support Contacts- Priority Issue Triage and Escalation Management- Tier 1 supportEnterprise EverythingWe cover your after-hours shifts with today's leading capabilities and best practices - Professional Agents- Advanced Process, Knowledge, and Workflow Engineering- Leading Technologies, Systems, and ToolsSeamless Integration3rd Shift's service platform easily integrates with your environment for a seamless (white label) 24/7 support experienceUS Based OperationsWe exclusively feature USA based resources for quality service deliveryFocused and Cost-effective3rd Watch Alert is optimized for both quality and cost-effectiveness in low-volume service environmentsIdeal Solution for SMB Companies- Enterprise Capability with feasible SMB budgets- Contact types: Customer, IT User, System Monitoring, Premium Hotline30 Years of Experience 3rd Shift Desk.com is an owned subsidiary of 80024Support, a leading, enterprise Service Desk solutions provider for many national brands since 1991Available Service Trials and Service Guarantees- Contact us for further details
3rdShiftDesk.com Technologies
Email Providers
Gmail
CMS
WP Engine
Tag Management
Google Tag Manager
Fonts
Google Font API
Other
Google Apps
CSS and JavaScript Libraries
React