Information Technology & Services - San Francisco, California, United States
500 Below Group, Inc. is developing an innovative ecosystem that creates new peer-to-peer tech support communities for the consumer electronics industry. We turn customers into tech support pros, 24 hours a day, 7 days a week, in every language with no hold times. Leveraging our proprietary crowdsourcing technology, we incentivize prosumer "super users" to provide on-demand services within active support communities, helping novice users in need of support develop the skills and expertise to become tech support pros.Our initial 500Below service offering makes online support more engaging, convenient, and interactive for drone enthusiasts. We're providing sales, operations, and technical support to drone owners through a peer-to-peer network connecting certified UAV pilots, instructors and support professionals with drone owners in need of support, training or other instruction related to flying and operating their drones.500Below provides an online environment that includes on-demand support with integrated messaging, phone and video features, aviator ratings and reviews, and a community knowledge base. We partner with your manufacturing, retail or services company in offering the highest quality sales and support possible. Access to the 500Below community allows you to outsource sales and tech support from pilots who actually own and operate the products you sell.Key benefits of partnering with 500Below include:• 24 X 7 Live Agent Pilots for Pre & Post Sales Support Calls• Manufacturer's Promo Code Program• Expand Nationally with our Exchange ProgramWouldn't you like to offer premium support services without the burden of hiring and training? If your product rocks, but support has become an overwhelming burden, we have the solution!
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