ABLEx Customer Experience Consultants
Management Consulting - Smithfield, Rhode Island, United States
ABLEx Customer Experience Consultants Employees
ABLEx Customer Experience Consultants Details
WE EXIST to help small businesses:* Acquire and retain loyal customers that refer their friends and family by developing a deep understanding of the customer using quantitative and qualitative data about who they are and using insights to create a strategy that tailors products and services that meet to what customers really want. * Create internal programs that engage employees with the sense of ownership in the outcome of the strategy * Measure effectiveness of efforts over time in order to stay relevant to the customer WE STAND FOR:* Empowering our clients to create a strategy that supports a sustainable corporate culture that is wholly focused on the customer * Removing the emotions from making decisions about what customers really want by using quantitative data as the foundation of the strategy * Learning from successful businesses around the world by leveraging the powerful network of the Customer Experience Professionals Association (CXPA) along with local and regional networking* Achieving results quickly through the agile practice of testing ideas and learning along the way* Practicing what we preach through mutual expectation setting and accountability
