Advertising/Marketing/PR - , , AU
Above Benchmark is a market research company specialising in Mystery Shopping and Customer Satisfaction.We are an Australian business located in sunny Queensland, servicing all of Australia.We are passionate about great customer service and experiences and helping like minded businesses who want to be a leader in their field. We specialise in designing and implementing unique Mystery Shopping Programs for our clients. We believe;• in supporting local business • an open mind is a powerful business tool • customer service can make or break a business• you should never underestimate people or their ability• recycling, reusing and saving our environment should be everyone's priority • if you're passionate about your business, profit will be the by-product of its success While or business might grow and change, our core values and purpose will remain the same.· Value our clients; they chose us for their Mystery Shopping needs and we're honoured! · Value our Mystery Shoppers; they are all unique individuals, not just numbers! · Value our business; we LOVE what we do and we will give our business the respect and attention it deserves
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Above Benchmark is a leading market research company based in Queensland, Australia. With a focus on Mystery Shopping and Customer Satisfaction, the company has established itself as a go-to partner for businesses looking to improve their customer experience and drive growth. Founded by Jen Wells, the company's mission is to help like-minded businesses become leaders in their field by designing and implementing tailored Mystery Shopping Programs. Above Benchmark's commitment to exceptional customer service and sustainability is reflected in their core values. The company values its clients, Mystery Shoppers, and employees, and prioritizes the environment by promoting recycling and reusing. With a team of passionate and dedicated professionals, Above Benchmark delivers high-quality services that help businesses improve their customer satisfaction and drive growth. Their services include Mystery Shopping, Website/on-line Mystery Shopping, Competitor comparisons, Customer Satisfaction, NPS, and Customer Experience. If you're looking for a reliable partner to help your business thrive, Above Benchmark is the perfect choice.
Above Benchmark is a company that helps other businesses improve their customer service. They do this by pretending to be customers and reporting back on their experiences. They are based in Queensland, Australia and work with businesses all over the country. They believe that great customer service is important for businesses to succeed and want to help other businesses provide the best service they can. They design special mystery shopping programs for their clients and believe in supporting local businesses and taking care of the environment. They also believe that if you're passionate about your business, it will be successful. They value their clients, mystery shoppers, and their own business and will always try to do their best.