Actifai
Software - Washington, DC, US
Actifai Details
Actifai was created in partnership with a major cable operator that asked an important question on the mind of most industry leaders: "If we knew everything we could about our customers and prospects, what would we do differently?" Actifai applies artificial intelligence tools and technologies to the complex, expensive decisions that occur every day in cable sales, marketing, and customer care, such as: What offer is most appealing to a prospect?; What will retain this cancel-intentioned customer?; Can I service this location?Aggregating and integrating customer and prospect data, Actifai analyzes how each element impacts a customer's choice, and recommends the best course of action. Customer service representatives, sales teams, and marketing teams use this information to maximize ARPU and lifetime value.
Actifai Technologies
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