Outsourcing/offshoring - , ,
Businesses are continuing to search for the best ways to lower costs, by outsourcing company processes and functionality that are vital to their day-to-day operations, This may include setting appointments, taking customer service calls, doing sales, chatting with clients, responding to emails, surveying customer behavior or generating new leads.Action Belize Call Center Group is a dynamic and professional call center group focused on helping you succeed. Belize is less than 2 hours from most US cities and is well known as an exciting tourist destination and a world class financial center. Today Belize and the ABC Group are quickly turning the country into one of the top destinations for English and Spanish outsourcing projects.ABC Group has been developed on an innovative hub and spoke format that allows you to take advantage of the distribution of professional and agent resources throughout Belize.By concentrating an extra layer of professional expertise in a central location in the country's capital, our core team can work to optimize training, technology, reporting, quality, compliance and data security throughout the entire ABC Group production network.As a business owner, you have one point of contact, and one place to visit where a fully training world class supervisor team can give your succinct and precise updates on the progress of your efforts. One door gives you access to the call center resources of an entire country. Our core staff is on-the-job and responsive to all your questions, queries and suggestions as it relates to training, performance, reporting, quality etc.ABC Group is made possible by new modern advances in cloud computing and software as a service. This unique hub and spoke format has already proven itself to be far better and more economical than home based agents.ABC Group is anxious to hear about your business requirements, and demonstrate how easily we can help you achieve your business objectives.