Machinery - , ,
SINCE 1989: Our company was founded in 1989. In 1994 we moved in to our Royal Oak, Michigan office. We provide industrial computer numeric control services to about 1,300 customers across the USA.OUR NAME: Our good name is our currency. It is a very small world in our business, and word gets around very quickly. Getting good customers, vendors, and partners takes hard work and a strong commitment.BEING PROFESSIONALS: Being in business takes more than just some tech know-how. We take the time to organize our methods of work. That combination can be rare. There is nothing more frustrating than having a great service guy who never writes anything down. We have a full set of prints on every retrofit we've done, and we have good notes on every computer board we've fixed.SCALABILITY: We have the proper tools and facilities at hand to do the job right, today. But we are also careful to make systems, tools and information scalable, so that we can build on them as our needs grow. We have more space than we need, and our computer network could add 20 new users at any time. We're thinking ahead as we go.THE RIGHT PEOPLE: It is simple. Your people are your company. We have been lucky to get really good staff. We invest a lot in the interview process, our employee handbook policies, and hold regular reviews for each employee. We try to take care of them the best our resources will allow, and generally get the same goodwill in return.
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