Management Consulting - N/A, N/A, us
Providing startup founders and early-stage teams with guidance in building a solid foundation in customer-oriented operations, and general business operations.Customer Experience Consulting: I help teams evaluate, plan, and build customer journeys that set the company up to build and operate with the customer in mind.Operations Consulting: I help companies think pragmatically about how best to use the limited resources at their disposal. From processes, to tools, to team, the way you set up your business needs to maximize resource output while maintaining the air of humanity you want in your company culture.Coaching: As a startup founder or employee, often there's no one to talk to or challenge you from a place of real experience, empathy, and context. Your friends and family work "normal" jobs. Your friends from college took the cushy corporate job. You talk about startup life, and while everyone tries to empathize, it never really hits the mark. I've lived it and seen it from a lot of angles. I'm the sounding board, the validator, the challenger.
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