Information Technology & Services - Bucharest, Bucharest, Romania
Complete Cloud Contact Center Software with True Omnichannel CapabilitiesThrough our solution you can communicate with your customers in their preferred channel, including Voice, Live chat, SMS, Facebook Messenger, Twitter, WhatsApp, Email, Telegram, and more.Our ProductsAll channels are enabled through a single web-based platform providing supervisors and administrators with powerful tools to manage, coordinate, and intelligently prioritize both agents and their tasks.Who is ANYA?ANYA is part of The Nobel Group, active in multiple telecom and technology verticals – retail, wholesale, CCaaS, OTT, Fintech – which was founded in 1998 and established as the world's first telephone card e-retailer.We started by offering a wide range of telecom services, both prepaid and postpaid for our retail clients, and superior carrier services worldwide for our enterprise partners.With 23 years of experience on the global market, we have always developed our products and services to connect people and funds. Our services distinguish themselves through quality, reliability, and dedication to cater to the various needs of both local and global markets.Nowadays, ANYA enters the Romanian market with a host of true omnichannel innovative cloud contact center solutions, with a mission to help contact centers deliver an excellent customer experience across all channels.Now you can engage your customers through the channels they prefer, manage your campaigns in a single interface and maximize your agent's productivity.
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