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Computer Software - , , United States
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Now part of the Service Lifecycle Management segment at PTC, Inc. PTC Service Lifecycle Management (SLM) Service teams are often managed functionally in silos with a focus only on improving individual service processes such as customer support, spare parts planning, and warranty. This disparate approach fails to realize the benefits of a cross-functional, "full service lifecycle" approach – especially as it relates to customer expectations for your products throughout the service lifecycle. PTC's SLM system with best-in-class solutions enables optimization of all service operations and empowers companies to transform themselves into strategic service organizations that increase revenue, profitability and customer value.
