Professional Training & Coaching - , ,
ARC PEOPLE DEVELOPMENT We offer modular development programmes to meet specific organisational, team and individual needs. We work with a client to develop a bespoke programme of learning support. As an accredited Institute of Leadership and Management (ILM) Centre for the last 5 years we have approval to deliver the following programmes:• Award and Certificate in Team Leading at Level 2• Award, Certificate and Diploma in First Line Management at Level 3• Award in Coaching for Team Leaders and First Line Managers at Level 3• Award, Certificate and Diploma in Management at Levels 4 and 5• Endorsed Award in Train the Trainer• Endorsed Award in Training Needs Analysis• National Vocational Qualifications in Management from level 2 to 5.We also deliver individual workshops covering many personal skill areas such as• Dealing with people assertively• Effective communications• Getting the most from your team• Team building activities• Dealing with conflict• Caring for the customer• Setting objectives and measuring performance• Presentation, training and facilitation techniques• Problem solving and decision making• Managing change successfully• Time management and delegation……. and many moreAs an additional service we also have accreditation to administer several assessment tools such as• Myers Briggs Type Indicator (MBTI)• Belbin Team Roles• Managerial Assessment of Proficiency (MAP)
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