Technology Consulting/Tech Services - Richmond, VA, US
Technology Audit: Services Audit provides for a process and deliverable documentation for the client's existing services. Arcus collaborates and coordinates Client's designated resources to include: Systems and Network Admins, Vendor Management, and any other defined third party vendors.Carrier Service Provider Comparison (PPC):Planning & Procurement Comparison (PPC) provides for a process and deliverable for understanding services and service providers. The PPC establishes guidance and perspective on services market landscape, technical feasibility, budget requirements, risk, and timeframes for services delivery.Service Delivery / Design Documentation and Project Management:Design Documentation and Project Management provides for a process and deliverable documentation for services on order from service provider related to planning and design, implementation and/or migration methodology, installation tracking, and plan for testing.Program Management / Account Management:Program Management provides for a process and oversight for services on order from service provider related to Provider Management, Billing Support / Escalation, SLA / Credit Remediation Redesign & Scaling Assistance.
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