Information Technology & Services - Edison, New Jersey, United States
When you have your back to the wall, you do what you "have to do." In terms of customer service, in Limousine it's of the highest expectations. In a zero excuses environment like limo, most operator/owners have the same mentality -- without themselves present, sticking a foot into every aspect of their business, it would fall apart at the hands of the staff. "So what, if we wasted half an day just to make sure a client knew nothing about how we over-booked -- we only had to re-organize 10 trips." When you spend most of your time dealing with operational logistics, we call that the "limousine limbo."