Computer & Network Security - Baton Rouge, Louisiana, United States
We are a full-service network architecture, support, and maintenance provider. Our design philosophy calls for IT infrastructure to be effortless, seamless and invisible to the end users. Everything just works, every time you need it. This allows our customers to focus on getting their job done without the anxiety and guesswork associated with poorly designed IT infrastructure. Examples: Designed and implemented a redundant call center infrastructure design that was able to continue operation despite massive utility outages during hurricanes Katrina, Rita and Gustav with less than thirty minutes of total downtime throughout all three events Smoothly implemented infrastructure upgrades for a customer growing from a single site to 8 sites with zero downtime or noticeable service degradation Implemented multiple customer systems that have been able to function for upwards of 14 months completely unsupported across multiple sites and 10 users with no downtime whatsoever Successfully maintained legacy POS with no vendor support for 7 years Recovered customers' entire Exchange and Active Directory and deployment with no backups within 24 hours With two days of development time, implemented optimization script which saved over 400 man hours over the course of two years Implemented lockdown/kiosk maintenance and monitoring to meet PCI compliance on legacy POS system 99% success rate on emergency data recovery services.