Outsourcing/offshoring - Iligan City, Northern Mindanao, Philippines
Ascend Iligan Call Center Services started in December 2018 in the City of Waterfalls, Iligan City, Philippines. The company's initial venture into the Business Process Outsourcing Industry was in the field of Customer Care and Outbound Sales. The company started with 16 Associates, Chief Operations Officer/Business Development Head, Quality Assurance Manager, a Senior Operations Supervisor and the CEO.Our vision is to become known as the customer interactions service provider that masterfully embraces the vision, spirit and tiered goals of our clients. Working collaboratively with our clients, our aim is to contribute to their longevity and profitability in the marketplace while ultimately ensuring our strategic growth and a reasonable return to our investors.Deliver Word-class Customer Service Satisfaction through our professional solutions and service.COLLABORATION – Teamwork, to deliver outstanding performance.RESPONSIBILITY – Dedication to Process Improvement.QUALITY – Focuses on Customer Satisfaction.INTEGRITY- Honoring commitments and demonstrating ethical behavior.