Information Technology & Services - Matthews, North Carolina, United States
ASIC is a national telecommunications service consulting company specializing in customized service plans. The core of our business is providing on-site and remote technicians, parts and equipment, and telecom consulting tailored to the specific needs of our customers. ASIC has always supported multiple vendors and products such as Avaya, Nortel, LG-Ericsson, Cisco, Octel, and Ascom Wireless, Spectra-Link, and others. Our diverse background enables ASIC to work with various vendors and support those products with multiple relationships. Having a multi-vendor environment for your maintenance means multiple contracts and contacts. Response times and services levels can vary from one product and vendor to the next, not an issue when you have us on the job. Customer service is our core business. When customers do business with ASIC, they benefit by improving the quality of their telecommunications services, increasing the productivity of their own work force, and saving money on their telecommunications budget.ASIC has been successful because we listen, we care, and we act upon the following principles:We listen to our customers and focus on their unique needs, providing customized assistance, guidance, and savingsWe are not bound to any one manufacturer's directives. We are free to make recommendations based on what is best for our customers.
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