Consumer Services - Nashville, Tennessee, United States
ABSI specializes in the provision of BPO services for clients in the US and Mexico. ABSI approaches each client as a unique relationship and customizes service portfolios to comprehensively meet their needs. Services offered include: - Complex customer service (inbound/outbound)- Customer experience survey programs- Customer acquisition and/or retention program- Account maintenance- Account activation- Travel & reservation programs- Loyalty programs- Payment processing- Order entry- Customer billing - Revenue cycle management- Application processing, screening and verifications- Account activations- Complaints handling - Fraud management- Social media management- Data entry- Technical support- Help desk services- Appointment generation- Market research campaigns- Non-profit fundraising
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