Information Technology & Services - London, England, United Kingdom
As organizations rush to invest millions of dollars in customer experience, what should be positive outcomes can quickly turn negative as increasingly complex , expensive and unwieldy CX ecosystems build walls between a business and its customers.\\Axim helps businesses optimize their CX investment and avoid the pitfalls and unnecessary costs, by providing strong CX Governance. \\We focus on risk, efficiency and accountability, combined with the untapped possibilities of tech, data, analytics, people and marketing. Axim helps customer experience strategies go beyond simply generating positive feelings, creating real sales and loyalty.\\And we do this by driving the business of customer experience. We fuse experience consultants with creative thinkers, enterprise architects with data scientists, and analytics specialists with marketing teams, to create seamless, business-wide CX.\\To find out how Axim can help you turn CX into better business visit www.aximglobal.com or contact info@aximglobal.com