Information Technology & Services - Mumbai, Maharashtra, India
BabelFish Recovery is a data driven customer centric digital loan recovery platform that enables your loan customers to manage/settle their debts easily on their phone or laptop without a complicated login process. For Lenders/Recovery Agencies: Improve Recovery PerformanceGiving the customer the ability to resolve their debt digitally by themselves on-demand reduces the time, money and effort for the lender to collect improving overall recovery performanceFaster ResolutionCustomers will be able to act directly on the communications sent by the lender without any tedious login processImprove Customer SentimentAn alternate to intrusive customer calls which 60% of defaulting customers claim give undue stress and resentment towards the loan companyDrive response rateCustomized communication and payment plan offers tailored for individual customers to motivate the customer to respond promptly
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