Base Advantage, LLC
Management Consulting - Charlotte, North Carolina, United States
Base Advantage, LLC Employees
Base Advantage, LLC Details
Base Advantage, LLC specializes in proactively capturing the employee-based knowledge that your business and customers depend on so it's not lost during times of transition. Through our signature interview and documentation methods, we ensure this critical information is maintained by turning it into a physical asset that can be handed to the new employee or interim back-fill. This gives them the tools they need to start contributing from day one instead of making them ‘re-invent the wheel'. With Base Advantage's knowledge capture service, you're giving your employees a base to begin thinking critically about how things are done and how they can do them better. You're accelerating their success.The knowledge we capture isn't flashy, but it is necessary and takes time to acquire. This knowledge allows you to give your customers prompt and consistent responses. It allows you to keep your promises. Your day-to-day business runs because your employees know, for example:• How to handle a common customer request• Where they can access order and fill rate info• How to complete the monthly forecast• How to calculate actual vs. planned profitability• The deadlines and image requirements for the next promotional campaign• What accruals to make or to which account• What SOW Milestones have been completed and invoicedHowever, when there is a transition and an employee leaves, a knowledge gap is created if this knowledge isn't thoroughly captured. With Base Advantage, you can feel confident that this vital know-how stays within your organization and you don't miss a beat.
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