Be All Ears

Management Consulting - , Jihomoravský kraj, Czechia

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Be All Ears Details

Our mission is to improve the lives of others by enabling companies to become customer centric and make success simple, not stressful. Supporting them to be what they should be.We specialise in the transformation of employee & customer experiences, supporting businesses to successfully overcome growth or operational challenges by putting the customer at the heart of all they do. We assist clients to adapt in ever-changing environments, technologies and strategies, by cooperating with a mutual understanding of their customer and business needs and goals. We work with clients to embed the six core competencies of CX into their framework and culture, allowing them to "be what you should be" and deliver on the purpose of why they exist, which in turn drives the business forward to achieve their key goals.With 20+ years' experience in customer focused environments, Be All Ears fully understands what is needed to become customer centric which helps support revenue growth and a reduction in operational costs. We are currently the only consultancy company in Czech Republic and surrounding areas who have fully certified customer experience consultants on our books.At Be All Ears we are passionate about putting the customer at the heart of all you do, we follow the competencies of the Customer Experience Professionals Association (CXPA) and are an advocate of the accreditation, Certified Customer Experience Professional (CCXP). We can provide training and exam preparation for these competencies.We have the knowledge of setting up and growing customer operations from scratch in the start-up arena as well as supporting tenured corporate businesses. Check out our podcast and events via www.bewhatyoushouldbe.com