Information Technology & Services - Sofia, Sofia-city, Bulgaria
We are a Salesforce Silver Consulting Partner implementing omni-channel CRM processes with more than 30 certifications and 10 certified professionals.Our customer-centric and employee-centric practice delivers digital transformation of purpose, power, performance, projects, people, process and platform.We transform people and companies into digital success stories through:- Digital Customer Relationship Management (Salesforce.com)- Digital Marketing & Marketing Automation- Digital Engagement & Listening- Digital Coaching and Trainings- Digital Capacity Buildinghttp://www.bg.digital/salesforce-crm/Digital Customer Relationship Management (Salesforce.com): Become a customer-centric organisation through business process re-engineering and organisational excellence across 4 customer facing departments: Marketing, Sales, Service and PR. Keep strong relationship with your existing customers digitally across all touchpoints. Digital Marketing & Marketing Automation (Salesforce Marketing Cloud & Pardot): Guide prospects to your premises through omni-channel strategy and activities and reach your KPIs at strategic level using data-driven and action-driven marketing. Digital Engagement and Social Listening (Salesforce Social Studio): We help you Follow, Listen and Engage with your leads, customers and partners. Digital Coaching and Trainings: Digital Leadership Academy for competitiveness. Improve your performance in the digital world with capacity building activities to boost your knowledge and digital competences. Digital Capacity Building: Transform into a digital enterprise and implement digital strategy. Build and automate your processes and collaboration capacity Become a digital organisation while implementing Salesforce.com. Non-profit empowerment using Salesforce.org fundraising capabilities.
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