BigEars
Marketing & Advertising - Guilford, Connecticut, United States
BigEars Details
BigEars provides full telephone marketing and communications consultancy. Encompassing people to software, infrastructure to telecoms we provide advice, training, coaching and measurement programs as well as set-up and implementation of software and telecoms systems. Working with a number of partners we will aid you with choosing and implementing the right systems and recruiting and training the right staff. Where you do not have the in house resources and prefer to concentrate on your own expertise we can source an agency that suits your particular needs for short term or long term telephone marketing projects. Our philosophy is that well trained, motivated staff who stay loyal to you will result in delighted customers whom you will retain and will in turn recommend you. This forms a cycle - customers recommendation results in motivated staff. As this cycle continues so will your growth and success. Having the right systems in place from telecoms to CRM (customer relationship management) and the staff at all levels trained to optimise the benefits the cycle can run seamlessly.If you require help at Board Level our entrepreneurial mentoring can support you through decision making processes with the benefit of an outsiders view.Our goal is your success measured by improvement in your increased customer loyalty and business growth.
