BLACK BOOK SOLUTIONS
Real Estate - Sydney, New South Wales, Australia
BLACK BOOK SOLUTIONS Employees
Jo-Anne Black
Owner, Real Estate Systems & Processes, Operations, Strategy, Minimise Expense, Trust Accounting,
BLACK BOOK SOLUTIONS Senior Management
Jo-Anne Black
Owner, Real Estate Systems & Processes, Operations, Strategy, Minimise Expense, Trust Accounting,
BLACK BOOK SOLUTIONS Details
Black Book Solutions works nationally. We fix problems and prevent them from occurring We relieve the stress and frustrations that every real estate agency faces.We transform clients operations and ensure they have a ‘state of the art' 'back office' that enables their agency to operate with the highest efficiency and profitability. And with focus enabling exceptional customer experiences to vendors, buyers, landlords and tenants across services of. ✅ Operations Team structure training, streamline back office processes and systems, identifying redundant work, Outsourcing strategy, design, Paperless office, CRM/Database control✅ Property Management Listing kits, BDM oversight, BDM POS kits, Win/Loss reports, Data-based marketing support✅ Compliance HR Contracts, MAAs, Preparation for sales of business, ATO compliance, Sales documentation and contracts, Complaints management✅ Contract Control/SLAsManagement of equipment leases, Annual renewals, Insurances, Telecommunications and internet ✅ Financials & Cash FlowDebtor management, Trust Account transfers, Creditor management, Recurring fee contract management, Petty cash, Out-of-pocket cost control✅ HR/HiringTeam development strategy, position descriptions, performance standards, performance management, Recruiter management, compliant dismissals, Employment contracts, staff training✅ Agency StrategyDesign processes for sale of agencies, mergers & acquisitions. Provide board and governance advice and director support.We love to work with agents and directors who have a real commitment to change, diversity and inclusion. They want to be the best in their local markets and build and maintain open and dynamic teams with superior systems and support.Black Book Solutions offer far more than just the above list. So get in touch and let us know what problems you need solved or systems to prevent issues. M: 0413 625 717E: jo@lbbsolutions.com.auW: www.lbbsolutions.com.au
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