Blinqlinq
Internet - Atlanta, Georgia, United States
Blinqlinq Employees
Blinqlinq Details
How do you arm your employees on the ground and in the corporate offices with the necessary Voice of the Customer (VOC) information to drive a continuous and consistent customer engagement experience in a world that is becoming ever more connected through computing devices, which are just as mobile as we are? To address VOC, you have to combine the latest mobile technology with the most advanced thinking to provide extraordinary interactions. We provide blinQlinQ™ - interactive Social Customer Experience Management (Social CXM) platform. It overcomes challenges businesses face with the advent of social media and mobile-delivered consumer communication. We put at your fingertips a cloud-based, mobile-delivered, services platform to 1) elicit consumer’s feedback at the point of experience 2) process resulting information into actionable intelligence; and 3) provide “in-flight” controls and self-service tools for owners, or corporate to engage their customers through controlled campaigns.
