Blipstech India Private Limited
Information Technology & Services - Bengaluru, Karnataka, India
Blipstech India Private Limited Employees
Blipstech India Private Limited Senior Management
Blipstech India Private Limited Details
Incepted in 2019, Blipstech is a Product Development organization, driven by the industry's highly professional and trained individuals and is surely headed in becoming a leading organization that facilitates, enhances and provides measurable business value through the most effective uses of Technology and Resources to organizations.Our Product, Robosquad is a smart AI platform for analyzing and resolve the live incidents coming out of any service management tools. The Solution is capable of predicting , identification of root cause and fixing the incident through automation. The solution uses technologies AI / ML , orchestration ,Pipeline Management tools along with automation using any of the industrial tools and open source technologies.This solution can be integrated to any service management or customer management irrespective of sectors/industries.Help desk ticket management system receives thousands of incidents via mail, voice-over and documents which will be fed into incident management application. These incidents are categorized manually and assigned to respective groups to resolve. Below are key challenges• The resolution of incidents does not progress adequately due to the lack of support tools that perform automatic tracking and generate notifications and alerts• Breach of SLAs due to a lack of process and inadequate predictive models • Inability to detect incidents resolution as soon as possible• Have information available about known problems and errors • Increase in operational overheadService manager front desk receives thousands of incidents via mail, voice-over and documents which will be fed into incident management application. These incidents are categorized manually and assigned to respective groups to resolve.RoboSquad address below key business challenges Reduction of manual operations which reduces cost of operations Support external (Customers) and internal stakeholders (Dept's) incidents which reduces
Blipstech India Private Limited Technologies
Load Balancers
Apache
CMS
WordPress.org
Search Appliances
Google Custom Search
Hosting
GoDaddy Hosting
CSS and JavaScript Libraries
Bootstrap Framework
Other
Mobile Friendly