Outsourcing/offshoring - Phoenix, Arizona, United States
Implement Business Transformation and Process Improvements to deliver cost effective, efficient and scalable solutions. While savings are important and will be achieved (clients have saved 40%+) having a solution that relieves you from the day to day administrative hassles and will automatically increase/decrease as your business fluctuates is priceless. Visit us at www.blueskysg.comBlue Sky service offerings - BPO Sourcing Advisory – • Identify Business Transformation and Process Improvement opportunities• Identify, introduce and coordinate the selection of Service Delivery Partner(s) - (RFP / RFI process)• Manage the long term relationship between our clients and the Service Delivery Partner(s) via our SDP Management ServicesSDP (Service Delivery Partner) Management Services – • Serve as the Governance Committee, managing the SDP's and coordinating performance, goals and objectives of the partnerships• Manage and report all activities of SDP's including SLAs, key performance indicators and financial results• Coordinate with the client on current and future enterprise initiatives to procure and manage SDP partners• Manage the contracts ensuring optimal performance initiatives are in place including current/up-to-date solutions• Routine evaluation of SDP(s) against the market to monitor current performance processes
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Apache