Outsourcing/offshoring - Sydney, New South Wales, Australia
BlueCloud is one of the world leading providers in delivering total simplicity in Customer Contact Technology. Originally designed in 2011, this application was created to serve their own telemarketing operations based in Sydney Australia. The main objective was to eliminate hardware costs, reduce administrative costs, increase productivity, create a seamless relationship between clients/telemarketers and administrators, and increase retention rate. BlueCloud serves the SME Market in Australia, NZ & Asia, terminating calls worldwide. It opened its new offices in the UK in 2017 taking the brand to another level - www.bluecloudtech.com With Channel Partners located in Australia, New Zealand, Asia and the UK, BlueCloud continues to grow their reseller network. Our key Asian partners are IPC/ePLDT & DataOne, both based in the Philippines.